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Contact Centre Expo 2026

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Join industry leaders at Contact Centre Expo 2026 for insights and innovations that shape the future of customer contact.

About the event

The Contact Centre Expo 2026 is set to be a pivotal event in the Information & Communication Technology sector, taking place from November 18 to 19, 2026, at the Excel venue in London, UK. This established expo is a must-attend for professionals seeking to explore the latest trends and technologies in customer contact and experience management.

Attendees can look forward to a vibrant atmosphere filled with networking opportunities and discovery. With a diverse array of exhibitors showcasing cutting-edge solutions, the expo promises to be a hub of innovation. Participants will have the chance to connect with industry leaders, share insights, and forge valuable partnerships that can propel their businesses forward.

A standout feature of the Contact Centre Expo is its focus on shaping the future of customer experience. This event not only highlights the latest advancements in technology but also emphasizes the importance of customer-centric strategies in today’s competitive landscape. It serves as a crucial platform for industry professionals to stay ahead of the curve and understand the evolving needs of customers.

Whether you are a decision-maker or a key influencer in the industry, the Contact Centre Expo 2026 is tailored for you. Join us for this unique opportunity to engage with peers, exchange ideas, and gain invaluable insights that will enhance your approach to customer contact and experience management.

Event Details

Who attends?

3,000+ Trade Visitors
300+ Exhibitors
65% Decision-Makers
Customer Service Managers
CX Strategists
Technology Decision Makers

When and where

Dates –
Venue Excel
Location London , Uk - United Kingdom
Nearest Airport London City Airport (3 miles)
Opening Hours
  • Wednesday 09:00 – 17:00
  • Thursday 09:00 – 17:00

How to get here

By Car Excel is accessible from major highways.
Get Directions →

Event themes and focus areas

Customer Experience
Technology Innovations
Networking Opportunities

Business and marketing opportunities

Contact Centre Expo 2026 connects exhibitors with Other / Specialty Trade Fairs decision-makers and buyers, offering brand visibility, lead generation, and networking opportunities within the Other / Specialty Trade Fairs sector.

High-value networking: Connect with 3,000+ professionals
Decision-maker access: 65% of attendees have purchasing authority
Market intelligence: Gain insights into Uk - United Kingdom market trends
Lead generation: Capture qualified leads from professionals actively seeking solutions
Brand visibility: Enhance your presence in the Other / Specialty Trade Fairs market
Register as Visitor →

Frequently asked questions

What is the Contact Centre Expo 2026?

It is a premier event focused on innovations and insights in the customer contact industry.

When and where will the event take place?

The expo will be held on November 18-19, 2026, at Excel in London, UK.

Who should attend the Contact Centre Expo 2026?

The event is ideal for professionals in customer service, technology, and management roles.