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Information & Communication Technology 248 days until event

Contact Centre Expo 2026

๐Ÿ‘ 534 views โ˜… 4.5 (120 reviews)

The Contact Centre Expo is the UK's largest event dedicated to call and contact centre professionals, showcasing the latest technologies and strategies.

About the event

Contact Centre Expo is the UKโ€™s largest event for the call and contact centre sector. First launched in 2025, this event has quickly become a key platform for industry professionals to explore the latest technologies and strategies in customer contact. Attendees can expect a vibrant atmosphere filled with insightful discussions, live demonstrations, and networking opportunities that can significantly enhance their business operations.

The event will feature over 300 exhibitors showcasing innovative solutions and technologies tailored for call and contact centre professionals. With a projected attendance of 10,000, the expo promises a wealth of knowledge and networking opportunities, making it an essential gathering for anyone in the industry.

Co-located with the Customer Experience Expo, Contact Centre Expo offers a comprehensive view of the customer engagement landscape. This unique positioning allows attendees to gain insights from both the contact centre and customer experience perspectives, ensuring they leave with actionable strategies to implement in their organizations.

Who attends?

10,000+ Trade Visitors ยท 25+ countries
300+ Exhibitors
70% Decision-Makers
Call Centre Managers
Customer Experience Professionals

When and where

Dates โ€“
Venue ExCeL
Location London , United Kingdom
Nearest Airport London City Airport (5 km)
Opening Hours
  • Wednesday 09:00 โ€“ 17:00
  • Thursday 09:00 โ€“ 17:00

How to get here

By Car ExCeL is accessible from major highways. Parking: 500 spaces ยท Paid.
Public Transport
  • Metro
  • Bus

Event themes and focus areas

Customer Experience Innovations

Business and marketing opportunities

This event offers unparalleled networking opportunities and insights into the evolving customer contact landscape.

High-value networking: Connect with 10,000+ professionals from 25+ countries
Decision-maker access: 70% of attendees have purchasing authority
Market intelligence: Gain insights into United Kingdom market trends
Lead generation: Capture qualified leads from professionals actively seeking solutions
Brand visibility: Enhance your presence in the Information & Communication Technology market

Frequently asked questions

When is the event?

November 18-19, 2026

How do I register?

Visit our registration page at the official website.