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Information & Communication Technology 82 days until event

Call Centre & Customer Services Summit 2026

๐Ÿ‘ 534 views โ˜… 4.5 (120 reviews)

The Call Centre & Customer Services Summit is a premier event for professionals in the contact centre industry, featuring one-to-one meetings and interactive seminars.

About the event

The Call Centre & Customer Services Summit is the UKโ€™s premier event for the contact centre industry. First launched in 2024, this summit has quickly become a key platform for professionals seeking to enhance their skills and knowledge in customer service. Attendees can expect a well-structured program featuring one-to-one meetings with leading solution providers and interactive seminars covering the latest industry trends.

At the event, participants will engage in high-quality networking opportunities with like-minded professionals, allowing them to explore potential business collaborations. The summit is designed to foster professional development and provide insights into the future of customer service.

Special features of the summit include keynote presentations from industry leaders and a dedicated networking lounge, making it a unique gathering for anyone involved in the contact centre and customer services sector.

Who attends?

1,000+ Trade Visitors ยท 15+ countries
50+ Exhibitors
70% Decision-Makers
Contact Centre Professionals
Customer Service Managers

When and where

Dates โ€“
Venue Radisson Hotel & Conference Centre London Heathrow
Location London , United Kingdom
Nearest Airport Heathrow Airport (5 km)
Opening Hours
  • Friday 09:00 โ€“ 17:00
  • Saturday 09:00 โ€“ 17:00

How to get here

By Car Radisson Hotel & Conference Centre London Heathrow is accessible from major highways. Parking: 300 spaces ยท Paid.
Public Transport
  • Metro
  • Bus

Event themes and focus areas

Emerging Trends in Customer Service
Best Practices for Contact Centres

Business and marketing opportunities

This summit provides a unique platform for buyers and suppliers to connect, explore business opportunities, and enhance their professional skills.

High-value networking: Connect with 1,000+ professionals from 15+ countries
Decision-maker access: 70% of attendees have purchasing authority
Market intelligence: Gain insights into United Kingdom market trends
Lead generation: Capture qualified leads from professionals actively seeking solutions
Brand visibility: Enhance your presence in the Information & Communication Technology market

Frequently asked questions

When is the event?

June 5-6, 2026

How do I register?

Visit our registration page at http://contactcentresummit.co.uk/register